How it works

Who does what

Every step, and who handles it. You stay in control of City filing, and we do the paperwork in between.

Landlord Compliance

Lead-Safe Certificate

  1. 01You

    Send the intake

    Year built, units, owner or LLC name and any City notices. Give us the intake information, and we'll do the rest.

  2. 02Your inspector

    Inspection

    You pick any City-registered inspector. They do the inspection and the clearance report.

  3. 03We

    Packet and guide

    We assemble a complete, ready-to-upload packet, have a person double-check it, and send a visual filing guide.

  4. 04You

    File and pay the City

    You upload the packet in your own City portal and pay the City's $25 per unit fee. The City decides. We remind you before renewal.

Seven steps: check your address, intake, your plan, inspection, assemble packet with filing manual, you file, tracked.
From “do I need a certificate?” to a certificate on file.

Check your Lead-Safe deadline For lead inspectors

Landlord Compliance

Vacant-Home Registry

  1. 01You

    Send the details

    Vacant-since date, your local agent's name, parcel number and tax status.

  2. 02We

    Prepare and check

    We fill in the registration worksheet with you and check it for the gaps the City tends to send back.

  3. 03You

    File and pay the City

    You file in the City's permit portal, one application per building, and pay the City fee.

  4. 04We

    Reminders

    Dated reminders through the January 31 renewal and any waiver dates.

Swim lanes showing what you do, what we do and what the City does.
You stay in control of the City filing.

Business Automation

Missed-call text-back and AI answering

  1. 01We

    Setup

    We set up a dedicated line. You keep your number and forward calls to it.

  2. 02Your caller

    Nobody picks up

    The caller gets a text in about a minute. After hours, the AI assistant takes the job details.

  3. 03You

    Call back

    You get a summary by text or email and call back on your schedule.

  4. 04We

    Keep it running

    We watch it and send you a monthly report of calls recovered.

A call forwards to your dedicated line, your phones ring, and if nobody answers the AI picks up, the caller gets a text and you get a summary.
What happens when someone calls.

What you can count on

  • We never ask for your City portal password.
  • You file with the City and pay City fees yourself. We never act as your agent.
  • Inspector-neutral: you pick the inspector, and we take no referral fees.
  • One named person: James Walsh, by email.
  • Not legal or tax advice. The City decides whether a certificate or registration is approved.

More detail: FAQ · Sources · About

Start with the intake.

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